Data Protection Statement /

Deutsche Version

We at media access GmbH are pleased you have visited our website and are interested in our company. The protection of your personal data is very important to us. Personal data are details of personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, address, telephone number and date of birth.

Because this information receives particular protection, it will only be required by us to the extent that it is necessary. Below we will explain to you, as we are obliged, what data will be collected when

and how this data will be used.

Our data protection practices conform to the regulations set out in the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We will collect, process and store your personal data solely for the purpose of dealing with requests and, where applicable, for processing orders and contracts. Only in cases where you have granted prior approval will your data be used for other purposes specified in the agreement, e.g. information regarding offers through the newsletter, etc.

1. Responsibility as Defined by Section 13, Para. 1 of the German Telemedia Act (TMG)

The responsible party as defined by data privacy law is:

media access GmbH
Werfelweg 8
70437 Stuttgart
Fax: +44 0711 49030 22300

2. Pseudonymized Use of the Website

In principle, you can visit our websites without sharing personal information with us. Pseudonymized usage data will not be merged with personal data pertaining to the bearer of the pseudonym. The creation of a user profile under a pseudonym is not evaluated.

3. Particular Features of the Website/Mobile Applications

Our web page and mobile applications offer various features; by using these features, your personal data is collected, processed and stored by us. What happens with this data is specified below:

Contact Form:

The data collected through our contact form will only be used in processing requests entered through the contact form. After the request has been processed, the data collected will be deleted within six months.


The data collected on our newsletter’s login window will exclusively be used by us to send our newsletter, which contains information on all of our services. We will send you a confirmation email following your registration containing a link you must click in order to complete your subscription to our newsletter (double opt-in). You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link. Your information will be deleted by us within six months of unsubscription.

Social Networks - Use of the “2 Click Method”:

As part of our internet and web presence we use the jQuery plugin “Socialshareprivacy” developed by heise (project page:
Socialshareprivacy is a two-stage solution that only transmits data to external network platforms with the user’s permission - also known as the “2 click method”.

By doing this we are enabling a higher degree of data protection for visitors to our website as data is not automatically transmitted to network platform operators (i.e. Facebook, Google, Twitter, LinkedIn, XING) when you view our website.

SYNAGRAM Applications for Mobile Telephones

The positioning data recorded will be stored for 14 days and will then be permanently deleted. In future versions, we will enable you to set this time period yourself.

4. Forwarding of Information, Credit Assessment and Scoring, Other Purposes

We only forward information (e.g. name and address) that is necessary for us to fulfill the terms of the contract and to guarantee a smooth process, particularly in processing a concluded contract, or if the storing of your information is necessary for legal reasons.

When you provide us with personal information, this data is only used for the purpose indicated and to which you agreed prior to entering your information. We will only store your personal data as long as is necessary for the intended purpose of data collection or as long as is required by law.

If we have provided service in advance, we reserve the right to obtain a credit rating where applicable for the protection of our legitimate interests on the basis of the mathematical and statistical process adopted by credit agencies. For this purpose, we send the personal data required for a credit check to a third party and use the information received on the statistical probability of a payment default to make a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical and statistical methods and their calculation involves address data, etc.

Your protected interest will be considered in accordance with the legal requirements. You may access information concerning your stored data from the respective credit agency.

Information is not disclosed to third parties except that which pertains to the purposes mentioned for the credit assessment and processing of the contract and payment.

5. Statistical Evaluation of Visits to this Website

We collect, process and store the following data upon accessing this website or its individual files: IP address, website from which the file was accessed, file name, date and time of access, volume of data transmitted and a report on whether the request was successful (Web-Log). We will use this access data solely in aggregate form for continued improvement of our internet service and for statistical purposes.

Google Analytics:

This website uses Google Analytics, a web analysis service from Google, Inc. (hereafter: Google). Google Analytics utilizes “cookies”, text files that are stored on your computer and allow for analysis of website use by you. The information generated by the cookie concerning your use of this website will generally be passed on to a Google server in the USA and stored there.

In the event that an IP is activated anonymously on this website, your IP address will still be shortened by Google within European Union member states or other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and be shortened there

9. Revocation of Consent - Data and Modification Requests

In accordance with the Federal Data Protection Act (Bundesdatenschutzgesetzt), you have the right to be provided with information relating to your stored data free of charge and, where applicable, the right to have this data corrected, blocked or erased. Your data will then be deleted unless this would violate legal regulations. You may revoke consent given to us to use your personal data at any time. Requests to disclose, delete or correct your information, as well as suggestions, may be made at any time and should be sent to the following address:

media access GmbH
Werfelweg 8
70437 Stuttgart
Fax: +44 0711 49030 22300


Google will use this information on instructions from the operator of this website to analyze your usage of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage as relates to the operator of this website. The IP address transmitted by your browser for the purposes of Google Analytics will not be consolidated with other data from Google.

 You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to make use of the full functionality of this website. You may also refuse to allow Google to capture data provided by the cookie and regarding your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the “Google Analytics Opt-out Browser Add-on”.

You can find more detailed information at

  • and
  • (general information on Google Analytics and data protection).

Anonymous Capture (Google Analytics)

We would like to point out that, on this website, Google Analytics has been enhanced with the code gat._anonymizeIp(); in order to allow for anonymous capture of IP addresses (“IP masking).

6. External Content/Processing of Data outside of the EU

We use active Java Script contents from external providers on our website. By accessing our website, where applicable, these external providers receive personal information regarding your visit to our website. You may prevent this by installing a Java Script blocker, for example the browser plugin “NoScript” ( or by deactivating Java Script on your browser. This may limit the functions available on websites you visit.

In order to ensure proper functioning of our website and to provide these functions, we make use of the following external services:

  •, (Newsletter, Order postcard)

8. Data Security and Data Protection, Communication via Email

Your personal information will be stored using all possible technical and organizational measures to ensure that it is not accessible by third parties. We cannot guarantee that email communications are completely secure and we therefore recommend that you use the postal service when sending confidential information.

7. Information on the Use of Cookies

We use cookies on certain pages in order to make our website more attractive to visitors and to enable the use of certain functions. “Cookies” are small text files that may be placed on your computer by your browser. The process of storing a Cookie file is also referred to as “accepting a cookie”. According to your own wishes, you may set your browser to inform you when cookies are stored so that it enables you to decide in each case whether to accept or reject cookies.

Cookies may be used for various purposes, e.g. to identify when your PC has previously connected to a website (permanent cookies) or to store recently visited pages (session cookies). We use cookies to offer you maximum user comfort.

We do not allow our business partners, and is even technically impossible for our partners to use cookies obtain, process or use personal data from our website. Most of the cookies we use are deleted from your hard drive upon conclusion of your browser session (session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (permanent cookies). Our use of cookies result in neither disadvantages nor risks to you. In order to use our comfort features, we recommend that you allow the acceptance of cookies for our website.